Due to their high volume production, the team has the top tier support staff within the company which includes four dedicated advisor assistants and a full time business development manager who manages our inside marketing team.
We are laser focused on the client experience. We understand that it doesn’t matter how well we market and sell if we don’t provide the client an amazing experience. By utilizing the most current technology for pipeline management, status updates and real time mortgage rate tracking, we are able to provide an unparalleled level of client interaction and communication.
A Banker will process, approve and fund the transaction 100% in house (then usually sell the loan post closing on the secondary market…that’s how they make their money).
A Broker will take the application, then shop it around to various mortgage banks (investors) to obtain the best deal for the client.
Since the banker controls everything in-house, they retain a lot more control in the transaction. They can usually close with less hiccups since they use the same processors, underwriters and funders on all transactions. However, since they are funding everything under their own rate sheets, they aren’t shopping the loan around to as many investors as a broker.
A Broker will take your application and shop it around for the best deal on your behalf with multiple investors. They will nearly always have access to the lowest rates in the market. However, once they determine the investor to send the file to, they are reliant on that investors processing, underwriting decisions and turn times. They give up some of the control for access to the best rates and programs.
At Alpine Mortgage Planning, we are a hybrid model. We operate as a full fledged mortgage banking company who funds nearly $6 billion worth of mortgages a year "in house". However, to better serve our clients and offer more choice, we have retained the ability to broker a loan when it makes sense for the client. The Andrew Soss Lending team funds about 85% of our transactions in house and brokers the remaining due to better rates, programs or guidelines available.
Does any of this matter??
Bottom line, we look at what is best for the client and determine how to close the transaction based upon our years of transactional experience. We have zero incentive to push clients into one program over another as we are compensated solely on loan volume rather than steering clients into specific rates or loan programs.